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 A passenger carrying their baggage A passenger carrying their baggage

Aeroflot Introduces End-To-End Baggage Tracking

Aeroflot has become what is hailed to be the first airline in Russia to provide real-time location information for all the baggage it handles, choosing global IT provider SITA to deliver an end-to-end baggage tracking solution using its BagJourney system.

BagJourney allows Aeroflot to accurately track passengers’ bags at key points along their journey, including at check-in, loading onto the aircraft, transfer and arrival at the destination airport, providing a precise picture of a bag’s location.

It uses baggage data from 400-plus airports and 500 airlines that pass through SITA’s global, fully-managed baggage message and distribution service, BagMessage. This makes it possible for the airline to keep passengers informed about the status of their baggage or to quickly trace a bag if it does go missing.